Store credit on may be issued for damaged or defective items that are reported within 7 days upon receiving delivery.
If you are unsatisfied with your merchandise, we will gladly issue store credit on for a return request submitted within 7 days upon receiving delivery.
You will be responsible for shipping back the merchandise, undamaged and in original full packs on your own terms.
Email firstname.lastname@example.org to receive approval for return prior to returning unsatisfied merchandise.
- All returns are issued AS O & O STORE credit only. No refunds will be given.
- Shipping and handling charges are non-refundable.
- All returns must be approved prior to shipping to receive credit.
- Any returns sent to our showroom without prior approval will NOT receive store credit.
- Any requests for returns and exchanges after 7 days will not be approved.
- There is a 10% re-stocking fee for any items returned without its original packaging.